Important information for all returns & exchanges.

<h3 style="text-align: center;" id="click-returns-portal"><a href="https://returns.crownedathletics.com/#/">*CLICK: RETURNS PORTAL*</a></h3>IMPORTANT INFORMATION FOR ALL RETURNS AND EXCHANGES:<ul style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; margin: 0px 0px 1em 2em; padding: 0px; list-style-type: disc; color: rgb(84, 84, 84); font-family: &quot;Source Sans Pro&quot;, HelveticaNeue, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li id="isPasted" style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">You have the option to return for a refund to the original form of payment, exchange for another item (does not have to be of the same value), or receive a store credit.</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">Domestic exchanges and store credit return shipping labels are complimentary. Returns for a refund will deduct the cost of the return shipping label from your final refund amount. Original shipping and handling costs are non-refundable.</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">Items must be in original condition with tags still attached and are subject to inspection. They must be shipped in an opaque (non-see through) bag with adequate tape and protection.</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">Exchanges/returns must be initiated within 30 days of the fulfillment date. Holiday&#xA0;orders placed between Black Friday &amp; Christmas will have until January 31st to initiate a return.</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">Items purchased on sale are FINAL SALE (excluding Black Friday &amp; discount codes).</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">DO NOT include extra items in your package that were not listed in your returns request. You will not be refunded for these.</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">DO NOT combine multiple return submissions into one package.</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">We cannot accept exchanges or returns on hair accessories or drinkware for hygiene reasons - these are FINAL SALE</li><li style="overflow-wrap: break-word; word-break: break-word; box-sizing: border-box; font-family: Verdana, Geneva, sans-serif;">Allow 3-5 days for processing once the returns are received at our facility, followed by 5-10 days for your bank to process the refund request.&#xA0;</li></ul>

Return & Exchange Policy

To get the return process started, please visit our <a href="https://returns.crownedathletics.com/">returns portal</a> and follow the steps.&#xA0;<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><span data-offset-key="20f2t-2-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">DO NOT combine returns from multiple orders into the same package.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">For orders that you received as a gift, use the option that says Start Gift Return Here.</li></ul>Returns must be initiated within&#xA0;30 days of the fulfillment date.&#xA0; Items must be in original condition with tags still attached and are subject to inspection. They must be shipped in an opaque bag with adequate tape and protection.*Domestic exchanges and store credit return shipping labels are complimentary.&#xA0;*Returns for a refund will deduct the cost of the return shipping label from your final refund amount. Original shipping and handling costs are non-refundable.&#xA0;Allow 3-5 days for processing once the returns are received at our facility, followed by 5-10 days for your bank to process the refund request.&#xA0;

How to Make a Return

To get the exchange process started, please visit our <a href="https://returns.crownedathletics.com/">returns portal</a> and follow the steps.&#xA0;<ul><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">You may exchange the same item for a new size (if in stock), pick a completely different item, or receive a store credit.</li><li id="isPasted" style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><span style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you exchange for a lower-priced item, any remaining funds will be refunded as Store Credit.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">If you used a discount on your original order and are exchanging for new items, you may <span id="isPasted" style="font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&quot;Shop Now&quot; with a pre-discount credit* valued at the original value of items, instead of the discounted price that was paid.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">We cannot process an exchange with an out-of-stock item.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">Domestic exchanges and store credit return shipping labels are complimentary. International exchanges are handled as a standard return.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">If your orders were combined for shipping, make sure you are using your ORIGINAL order numbers in the portal to submit the request.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;"><span data-offset-key="20f2t-2-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">DO NOT combine returns from multiple orders into the same package.</li><li style="font-family: Verdana, Geneva, sans-serif; font-size: 16px;">For orders that you received as a gift, use the option that says Start Gift Return Here.</li></ul>Exchanges must be initiated within&#xA0;30 days of the fulfillment date.&#xA0; Items must be in original condition with tags still attached and are subject to inspection. They must be shipped in an opaque bag with adequate tape and protection. *Pre-discount credit example:<ul id="isPasted" style="box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); max-width: 100%; list-style-position: outside; padding-left: 1em; color: rgb(79, 93, 107); font-family: Roboto, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); max-width: 100%; margin-bottom: 0.2em; font-family: Verdana, Geneva, sans-serif; font-size: 12px;">The customer originally purchased a $88 product, using a 20% off discount code, spending $70.40</li><li style="box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); max-width: 100%; margin-bottom: 0.2em; font-family: Verdana, Geneva, sans-serif; font-size: 12px;">The customer initiates an exchange in Loop and chooses to &quot;Shop Now&quot;</li><li style="box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); max-width: 100%; margin-bottom: 0.2em; font-family: Verdana, Geneva, sans-serif; font-size: 12px;">The customer can make an immediate exchange using $88 worth of credit, but if they elect for a refund or store credit to use later, the outcome remains in the amount paid, $70.40</li><li id="isPasted" style="box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); max-width: 100%; margin-bottom: 0.2em; font-family: Verdana, Geneva, sans-serif; font-size: 12px;"><span style="color: rgb(78, 101, 121); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If the customer exchanges for a higher-priced item (for example $138), they can apply the $88 credit towards the exchange and only pay $50 in difference rather than $67.60</li><li style="box-sizing: border-box; -webkit-tap-highlight-color: rgba(0, 0, 0, 0); max-width: 100%; margin-bottom: 0.2em; font-family: Verdana, Geneva, sans-serif; font-size: 12px;"><span style="color: rgb(78, 101, 121); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If the customer exchanges for a lower-priced item (for example $64), and only uses a portion of their credit, they will receive a $6.40 gift card or refund since they only paid $70.40 on the original order</li></ul>

How to Exchange an Item

You can check the status of your return by going through&#xA0;<a href="https://tools.usps.com/go/TrackConfirmAction!input.action" rel="noopener noreferrer" target="_blank">USPS Tracking</a>. Use the tracking number on the return label provided for your return request.&#xA0;

Returns, Exchanges and Refunds

Return & Exchange Policy

How to Make a Return

How to Exchange an Item

Track a Return